# Insurance Management | Commission, Referrals & PDFs | Triplem VIP

> Manage insurance companies, reusable policies, policy sales, customer documents, My Commission, cancellations, referrals, opening balances and settlements in Triplem VIP.

Reviewed: 2026-09-21

## Insurance providers and reusable policies

Insurance Companies and Insurance Policies are separate. A policy type is created once and can be selected with any active provider when a sale is recorded. Sales can use walk-in customers, existing customers or a newly created customer.

## Sale pricing

For every sale, Triplem VIP can retain Gross Premium, Purchase Price, Sale Price, Company Commission, Customer Discount and My Commission.

Company Commission = Gross Premium − Purchase Price.

Customer Discount = Gross Premium − Sale Price.

My Commission = Sale Price − Purchase Price.

A negative result remains a loss; it is not converted to a positive commission.

## Policy number and documents

The sale can store a Policy Number. That number is retained with the historical sale and appears on the Insurance Invoice, Receipt and editable temporary Invoice. Customer-facing documents do not need to expose internal Purchase Price, company settlement or referral-payable details.

## My Commission

My Commission tracks what each Insurance Company owes the workspace. It supports outstanding, partially received and fully received states, combined receipts against several selected commissions, payment history, cancellation deductions and opening outstanding balances brought forward from before Triplem VIP.

Opening balances are separate receivable records rather than fake policy sales.

## Policy cancellation

Cancellation retains the original sale and can record cancellation date and time, policy usage duration, reason, notes and a commission deduction. The deduction can be linked to the existing commission receivable for the same sale or retained for later settlement.

## Referrals

Referral commission is separate from My Commission. A sale can select an existing referrer or create a new one. Each referrer has a grouped ledger of linked policy transactions, referral commission, paid amount, outstanding amount and payment history.

Paying a referral does not rewrite the amount the Insurance Company owes your business.

## Reports

Insurance reports can be filtered by dates and business context, with focused views for commission and other financial values. The main commission summary can show Total Commission, Total Commission Received and Balance to Receive, including opening balances.

## Related guides

- [Excel to Triplem VIP migration and custom setup](https://triplem.vip/seo/excel-to-triplem-vip.md)
- [Financial reports](https://triplem.vip/seo/financial-reports.md)
- [Security and support](https://triplem.vip/seo/security-and-support.md)